Shipping policy
🚚 Shipping Policy
At The Purani Jeans, we’re committed to delivering your order in a timely, safe, and eco-friendly manner. Please review our shipping policy below for complete details on how we handle and process orders.
📍 Shipping Locations
We currently ship across India.
International shipping is not available at the moment.
⏱️ Order Processing Time
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All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
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Orders placed on weekends or holidays will be processed the next working day.
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You’ll receive a confirmation email once your order has been dispatched, along with a tracking number.
📦 Delivery Time
Estimated delivery time: 4–7 business days depending on your location.
Remote areas may require additional days for delivery.
💸 Shipping Charges
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Standard shipping: ₹50 flat rate for all orders under ₹999
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Free shipping on all orders above ₹999
📦 Order Tracking
Once your order is shipped, you will receive an email or SMS with a tracking link. You can track the real-time status of your shipment through our logistics partner’s website.
🚫 Undeliverable Packages
If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal to accept, we will contact you to reship. Additional shipping charges may apply.
⚠️ Delays
We aim to deliver on time, but delivery timelines may be affected due to:
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Weather conditions
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Festive rush
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Courier delays
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Regional lockdowns or unforeseen issues
We appreciate your patience and understanding in such cases.
❓Questions?
For any shipping-related inquiries, feel free to reach out at:
📧 support@thepuranijeans.com
We’re happy to assist you!